Mixhalo FAQs
What is Mixhalo?
Mixhalo is a high-quality, real-time audio platform that unifies the live experience, from the front row to the nosebleeds. Developed by Incubus guitarist, Mike Einziger, Mixhalo makes the in-ear monitor “artist listening experience” available to fans. As HDTV revealed a level of seeing that most people didn’t imagine was possible, creating a point of no return to standard definition, Mixhalo delivers a clarity and depth your ears will crave.
How does it work?
At a normal show, live audio generated by the band is sent to a soundboard. The front of house engineer adjusts the sound to ensure that it matches the artists' vision and then sends it to the PA (the big speakers hanging from the ceiling). Mixhalo takes that same audio and broadcasts it to smartphones instead, ensuring that you get the best quality audio directly to your ears using only headphones and a phone or similar device.
Why? Aren’t there are already giant speakers blasting the music?
Because we believe that fans deserve better audio. Because we are passionate music lovers who want fans to connect to their favorite artists in the most intimate way. PA systems still have to send audio data over the air to your ear. Once audio leaves a speaker, it immediately starts to degrade. Mixhalo ensures that you see and hear every moment, the second that it happens, in perfect clarity.
Won’t it be too loud to hear through the headphones?
As part of your Sting Stage Seating Experience, you will be provided high-quality headphones, which provide excellent isolation. In other words, they block out external noise while simultaneously delivering studio-quality audio direct to your ears. You'll still feel the vibration of the bass and drums, plus we mix in just the right amount of crowd noise so the experience of being at a live show is not lost - instead, it's enhanced.
How do I pick up my Mixhalo device and headphones before the show?
When you enter the stage with your VIP host, you will be handed a Mixhalo device and headphones. Hosts will be available throughout the show if you have questions.
What do I do with my Mixhalo device and headphones after the show?
On your way out, simply hand them back to a VIP host who will be waiting to collect them. Note: the headphones you receive at the beginning of the show are brand new. After your use, the ear tips will be removed and the headphones will be sanitized and donated.
